Welcome to SAKURA FUSION BUSINESS CONSULTANCY PTE. LTD. (hereinafter referred to as "SAKURA FUSION," "we," "our," or "us"). This comprehensive Privacy Policy ("Policy") outlines our practices regarding the collection, processing, storage, and protection of your personal data when you utilize our digital entertainment services, along with detailing your legal rights concerning such data.
Please review this Policy thoroughly prior to accessing our services. Your continued usage constitutes explicit acceptance of these terms.
At SAKURA FUSION, we are committed to delivering premium, customized digital entertainment experiences. This necessitates the gathering of various data types during your engagement with our services, which serves to enhance functionality, elevate service quality, and personalize your user journey.
Our data collection encompasses:
Personally identifiable information
Service interaction records
Automatically captured technical metrics
Third-party sourced data under specified circumstances
1. Personal Identification Data
To establish a secure, tailored service environment, we collect specific personal identifiers during:
Account registration
In-service transactions
Special event participation
Customer support interactions
This data is fundamental for accurate user identification and effective account administration.
Collected Elements:
Full name, email address(es), telephone number(s), date of birth, gender identification, financial particulars (including but not limited to credit card details and digital wallet identifiers), along with user-generated credentials (username/password combinations).
Collection Rationale:
This facilitates account creation/maintenance, dedicated support services, efficient transaction processing, and critical notifications (service updates, security alerts, event reminders). The data further enables personalized content curation based on demographic factors and usage history. We strictly adhere to data minimization principles, collecting only essential operational data.
2. Service Interaction Metadata
To refine user experiences and service optimization, we systematically document your engagement patterns within our ecosystem. Analytical processing of this behavioral data informs our understanding of user interactions and service enhancements.
Data Categories:
Comprehensive progress tracking (level completion, score achievements), temporal engagement metrics, accomplishment milestones, social interactions (messaging transcripts, trade records, collaborative activities), purchase histories, feature utilization frequency, challenge attempts, and event participation metrics.
Operational Applications:
Enables dynamic content personalization (e.g., recommending advanced features based on usage patterns), difficulty calibration for optimal engagement, and targeted promotional outreach. This dataset also supports technical troubleshooting, bug remediation, and holistic platform improvements.
3. Automated Technical Telemetry
Our systems automatically capture operational telemetry through various technological means, providing critical insights for trend analysis, usage monitoring, and service stability.
Technical Specifications:
Network identifiers (IP addresses), device fingerprints (IMEI/MAC addresses), client specifications (browser/OS versions, language configurations), display parameters, and comprehensive activity logs (page view durations, navigation paths, interaction frequencies, session timestamps).
Functional Utilization:
Primarily facilitates technical diagnostics, performance benchmarking, and preemptive issue detection (server anomalies, device compatibility). This data further informs interface optimizations, marketing strategy refinement, and threat detection protocols.
4. Third-Party Data Integrations
Strategic integrations with external platforms (payment processors, social networks, analytics providers, advertising networks) may yield supplemental data governed by respective third-party policies.
Integration Purposes:
Payment gateways enable seamless transactions; social platforms facilitate achievement sharing; analytics services deepen usage insights; advertising networks deliver targeted promotions. All third-party collaborators undergo rigorous vetting to ensure compliance with our stringent data protection standards through binding contractual agreements.
Collected information primarily serves to enhance your entertainment experience through personalization, while ensuring service security, relevant promotional delivery, and regulatory compliance.
1. Service Provision & Enhancement
User data forms the foundation for delivering customized experiences through intelligent content recommendations, performance optimizations, and feature development informed by usage analytics.
2. Targeted Promotional Activities
Advanced analytics enable the delivery of contextually relevant advertisements and special offers aligned with demonstrated preferences, with straightforward opt-out mechanisms available.
3. Security Assurance Protocols
Behavioral analytics and device fingerprinting facilitate real-time anomaly detection, combating fraudulent activities and unauthorized access through machine learning-powered monitoring systems.
4. Regulatory Compliance Measures
All data processing activities strictly adhere to applicable data protection legislation, including Singapore's Personal Data Protection Act (PDPA), lawful basis requirements, transparency obligations, and implementing appropriate technical safeguards.
We implement enterprise-grade security measures to safeguard your information against unauthorized access, alteration, or destruction.
1. Storage Infrastructure
Data resides in geographically distributed, SOC 2-compliant facilities featuring multi-layered physical/cybersecurity protections (biometric access controls, enterprise firewalls, AES-256 encryption, continuous intrusion detection systems).
2. Retention Standards
Personal data persists for operational necessity (typically 3–5 years), accounting for legal requirements (tax/audit obligations), business analytics, and dispute resolution needs. User-initiated deletion requests trigger irreversible data purging following identity verification.
3. Security Safeguards
While employing military-grade encryption, regular penetration testing, and strict access controls, we acknowledge absolute security cannot be guaranteed in digital environments. Users share responsibility through strong credential practices and device security maintenance.
You retain comprehensive rights regarding your personal data under applicable data protection regulations, including the PDPA.
1. Access & Rectification
Users may review and update personal particulars through account dashboards or formal support requests, ensuring data accuracy for optimal service delivery.
2. Erasure Rights
Account deletion triggers irreversible data removal, though this action permanently eliminates service progress, purchased content, and personalized settings.
3. Data Portability
Upon request, we provide structured, machine-readable exports of your personal data for transferability to alternative service providers.
4. Processing Restrictions
Users may temporarily suspend specific data processing activities during accuracy disputes or legitimate interest assessments.
5. Automated Decision Objections
You may contest algorithmically determined outcomes that significantly affect your rights, prompting human review procedures.
While we never sell personal data, limited disclosures occur under strict protocols:
1. Essential Service Providers
Trusted partners (payment processors, analytics firms, customer support platforms) receive minimal necessary data under contractual obligations mirroring our privacy standards.
2. Legal Compliance Requirements
We may disclose information when legally mandated (court orders, regulatory investigations) or to protect vital interests (fraud prevention, user safety) in accordance with Singaporean law.
3. Corporate Transactions
During mergers/acquisitions, user data constitutes a transferred asset, with advance notification of policy changes under new ownership.
Our services expressly prohibit use by children under 13. Age-gating mechanisms and regular compliance audits enforce this policy in accordance with Singapore's child protection statutes.
We employ cookies and similar technologies (essential, performance, marketing) to maintain functionality, analyze trends, and personalize advertising. Browser-based controls allow granular preference management, though disabling essential cookies may impair service functionality.
We reserve the right to modify this Policy, with material changes communicated through service notifications, emails, or website announcements. Continued usage post-update constitutes acceptance of revised terms.
For privacy inquiries or to exercise your rights, contact our Data Protection Officer:
Email: [email protected]
Postal Address: 3 PHILLIP STREET, #10-04, ROYAL GROUP BUILDING, SINGAPORE 048693
We prioritize your privacy concerns and guarantee timely, professional responses to all inquiries.